Privacy Policy
Last updated: April 13, 2026
1. Who We Are
Fast Dry Cleanup & Restoration ("we," "us," or "our") operates the website sanantonio-flood-cleanup.com. Our mailing address is 1123 N Main Ave Suite B, San Antonio, TX 78212. You may contact us at info@sanantonio-flood-cleanup.com or (726) 240-2459.
2. Information We Collect
When you submit our contact or service request form, we collect:
- Full name
- Phone number
- Email address (optional)
- Type of service needed
- Message / description of your situation
We do not collect payment card information through this website. We do not use tracking cookies, advertising networks, or behavioral analytics tools.
3. How We Use Your Information
We use the information you provide solely to:
- Respond to your service inquiry or emergency request
- Schedule and coordinate restoration services at your property
- Follow up regarding your project or estimate
- Send you service-related communications you have requested
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Third-Party Services
Our website embeds maps provided by OpenStreetMap (openstreetmap.org). When you view a page with an embedded map, your browser may transmit your IP address to OpenStreetMap's servers in accordance with their Privacy Policy. We do not control or receive this data.
Our contact form submissions are processed through Resend, a transactional email provider. Submitted data is transmitted securely to route your inquiry to our team.
5. Data Retention
We retain contact form submissions for as long as necessary to fulfill your service request and for up to 3 years thereafter for business record-keeping purposes, unless you request deletion earlier.
6. Your Rights
You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise any of these rights, contact us at:
1123 N Main Ave Suite B, San Antonio, TX 78212
info@sanantonio-flood-cleanup.com
(726) 240-2459
7. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@sanantonio-flood-cleanup.com or call us at (726) 240-2459.