Terms of Service

1. Agreement to Terms

By accessing or using the website sanantonio-flood-cleanup.com or engaging the services of Fast Dry Cleanup & Restoration ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services Provided

We provide professional water damage restoration, flood cleanup, mold remediation, sewage cleanup, structural drying, and related emergency restoration services in San Antonio, TX and surrounding Bexar County communities. Services are subject to:

• A site inspection and written estimate prior to work commencement
• Availability of our crews based on scheduling and demand
• Property access and authorization from the property owner or authorized agent
• Safe working conditions as determined by our crew supervisors

3. Estimates and Pricing

All estimates are provided in good faith based on visible conditions at the time of inspection. Final pricing may vary if hidden damage is discovered during the restoration process. We will communicate any scope changes to you before proceeding with additional work. Emergency service fees, after-hours rates, and material costs will be disclosed upfront in your written estimate.

4. Insurance Claims

We work directly with most major insurance carriers and can assist with documentation of damage for claim purposes. However, we make no guarantee regarding insurance coverage, claim approval, or reimbursement amounts. Payment for services rendered is ultimately your responsibility regardless of insurance outcomes.

5. Customer Responsibilities

You agree to:

• Provide accurate information about the damage and property conditions
• Ensure safe and unobstructed access to the property for our crew
• Notify us immediately of any concerns during the restoration process
• Not interfere with equipment placement or the drying process
• Make timely payment in accordance with your agreed payment schedule

6. Limitation of Liability

To the fullest extent permitted by applicable law, Fast Dry Cleanup & Restoration shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, including but not limited to loss of data, loss of profits, or property damage beyond the scope of our written service agreement.

Our total liability for any claim arising out of or relating to our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

7. Disclaimer of Warranties

Our website is provided "as is" without warranties of any kind, express or implied. We do not warrant that the website will be error-free, uninterrupted, or free of viruses. Information on this website is provided for general informational purposes only and does not constitute professional advice for your specific situation.

8. Intellectual Property

All content on this website — including text, images, graphics, logos, and service descriptions — is the property of Fast Dry Cleanup & Restoration and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Bexar County, Texas.

10. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised terms.

11. Contact Us

Questions about these Terms of Service may be directed to:

Fast Dry Cleanup & Restoration
1123 N Main Ave Suite B, San Antonio, TX 78212
info@sanantonio-flood-cleanup.com
(726) 240-2459